AXA Doctor At Hand

With AXA Doctor at Hand, powered by Doctor Care anywhere, you can speak to a GP
whenever you want, wherever you are. Whether it’s the middle of the night, or you’re
away from home, AXA Doctor at Hand is the private online GP service that works around
you, not the other way around.

Anytime appointments

With AXA Doctor at Hand, GP appointments by video or phone are just a couple of taps
away – 24 hours a day, seven days a week, 365 days a year (*subject to appointment
availability). Appointments are 20 minutes long, giving you plenty time to speak about
your health concerns. There’s no waiting for the surgery to open. And there’s no hanging
on the phone for a GP appointment.

Hand-picked GPs
Appointments are with qualified doctors; experienced healthcare professionals handpicked by Doctor Care Anywhere. You can even choose whether you see a male or
female GP.

See a GP anywhere

Booking appointments through the app couldn’t be easier. AXA Doctor at Hand
appointments are usually available within a few hours, and you can join from anywhere
in the world – at home or when you’re away.

Medical records at a touch

You will have a copy of your appointment notes uploaded directly to your patient record,
so you’ve got a reminder of the conversation you had with the doctor. Your full medical
notes can be sent to your NHS GP to make sure that everyone’s in the picture.
Doctor-patient confidentiality is paramount. Your notes will be stored securely in your
patient record.

AXA Doctor at Hand is available to AXA Health members. When asked for an activation code, activate using your AXA Health membership number (found on your AXA Health documentation) or using the activation code emailed to you by Doctor Care Anywhere.

To view all the features of AXA Doctor at Hand and for more information please visit
www.doctorcareanywhere.com/axa
Full Terms and Conditions can be found at www.doctorcareanywhere.com/terms-conditions-axa