CMMS-Agent

The staff of the Center for the Management of Communications and Maintenance of Companies shall be assisted with the receipt, management, follow-up and work on reports and irregularities such as (electricity failure, elevator failure, alarms, plumbing, irregularities, etc.) in administrative buildings, tourist and residential cities or any commercial, industrial and educational facility and all public facilities responsible for operation and maintenance management.

Beneficiary category:

Communications Management and Maintenance Centre:
All contracting companies, public services, engineering consulting, real estate project management, Ministry of Transport projects, maintenance and operation companies, university towns, residential, tourist and health sector from hospitals, medical cities and all facilities and facilities.


CMMS application features:

* Receive the details of the communication from the author thoroughly and in detail.
* Knowing the location of the communication to the map precisely for the speed of completion.
* The possibility of communicating with the author on the author's page and following up.
* The possibility of transferring the communication to the competent department or employee in order to proceed with the communication and complete the work.
:: Easy follow-up, response, follow-up and closure of communications submitted.
* Speed of presentation and classification of the submission.
* Managing reports, work orders and maintenance via an online platform


Features of the online platform CMMS:

* Impose strong mechanisms to support and make decisions.
* Supports Arabic, English and multi-dialect.
* Compatible with mobile browsers for smart devices.
* The Department of Transactions, Communications and Reform Orders, viewing details and annexes and directing the communication to the competent agent for the commencement of the work.
* Addition of system users to the staff of the Center for Receiving Communications and Agents to manage the reports entrusted to them by the Center via the application.
* Definition of workflow stages for each reporting type and procedure.
Supervision and control of all operations and employees assigned to work on reports and maintenance and follow-up of the itinerary.
* Integrated electronic archiving and administrative communication system with communications.
* Business lists and tasks for all employees and agents.
* Notifications and alerts of users, staff of the Communications Management Centre and agents of important events, tasks, lists of work, follow-up of communications, stages of work, completion of procedures, closure of requests and others via e-mails, SMS and WhatsApp messages.
:: Provide protection, security and distribution of powers between employees and agents and apply global cybersecurity standards.
* Contains a blueprint for tasks and daily, weekly and monthly work lists.
* Contains a workflow panel which facilitates smooth management and control of reports and workflow transactions.
* Apply paperless management and digital transformation standards with all the merit and strength across the most powerful communication and digital transformation management system, DocSuite Global.
* LOG record keeps the system log record containing work activity for each small and large for all users, submitters and agents.
* Support API software interface The system has a standard RESTfull JSON API software interface so that other systems such as ERP systems can easily integrate with the system.
* Dashboard dashboard with statistics and information, with an internal mailbox. This is with a section for various reports that give a comprehensive view of the system, users' performance, communications and work orders.

To buy and inquire, contact us via the app or Google the "DocSuite System"