Carlcare

FAQs

• What does Carlcare app do?
  The Carlcare App provides online expert answering and message replying service that help consumers efficiently diagnose and even solve their device problems with great convenience before heading to the offline store.
• Which phones do Carlcare repair?
  Now Carlcare has initiated 'Online Reservation Service' for the TECNO, itel and Infinix phone users. As the sole authorized service-provider TECNO, itel and Infinix, this new service will assure the customers of faster and more efficient phone repair service.
• How do I uninstall Carlcare app?
  How to Uninstall Bloatware Apps on Infinix – Part 1
  

  • Open your Infinix device's system settings > Apps & notifications.
  • Access your device's apps directory.
  • Go to AHA Games. ...
  • Tap on DISABLE > DISABLE APP.
  • Repeat the same steps for Carlcare app.
  • And for YoParty app, too.
• What does Carlcare warranty cover?
  This free screen replacement service will protect your phone for 180 days after your phone is activated and serves as an insurance for your TECNO or Infinix phone screen. If you get your screen cracked, shattered, or squeezed, you would get it replaced for free at Carlcare while the 180 days insurance period lasts.
• What is Carlcare used for?
  The Carlcare App provides online expert answering and message replying service that help consumers efficiently diagnose and even solve their device problems with great convenience before heading to the offline store.
• What is Calcare app?
  Calcare app is the best app that worth appreciation when you need some help. Calcare app is available on almost all Transion Holdings phones that is the Tecno, iTel phones. Calcare provides a wider range of help topics, places you can get help and contacts.
• How do I order from Carlcare?
  To buy the original phone accessories for Infinix, TECNO or itel, you will need to visit a local Carlcare service center. You could make an online reservation below and locate a Carlcare service center near you.
• Does Carlcare work on Saturdays?
  Tolulope Clement Ogunleye Hello and thank you for contacting Carlcare Service we open on Saturdays from 9 a.m to 12 Noon.
• Does Carlcare swap phone?
  Sincerely, you don't have to force people to buy your old phone when you can easily swap it. The Carlcare Trade-In Service allows you to swap your old itel, Infinix, TECNO, or even feature phones to a new TECNO, Infinix, or itel smartphone of your choice.
• Is Samsung under Carlcare?
  That's not all, Carlcare also have more than 2,300 repair centers in over 50 countries around the world. Carlcare is the official after-sales service provider for Infinix, TECNO, and iTel. We also provide after-sales service for brands like Oraimo, Syinix TVs, and other smartphones such as Samsung and iPhone.
• Can I swap my phone in Tecno office in Ghana?
  A. Yes you can, broken phones are accepted.