Evri

FAQs

• What app does Hermes drivers use?
  The Hermes app, which is available on both iOS and Android platforms, allows users to track and/or divert their parcels in real time via their smartphones, as well as receive notifications on the current progress of their deliveries.
• How do I use Hermes barcode?
  Don't worry, if you can't get your barcode to scan then you can just enter the 16 digit barcode using the keypad on the screen. One of the locker doors will then open for you to put your parcel in.
• How do I check my Hermes delivery?
  So you can check the status of any parcels you have sent, you first need to log in to your Hermes account. Once you're logged in, you'll be able to view your unpaid parcels, active parcels that are in transit and parcels that have been delivered.
• Does Hermes use DPD?
  Hermes will then collect parcels from the stores daily. ... The carriers' have worked together since 2006 to deliver DPD's Homecall service, with Hermes providing a 2-5 day home delivery service for DPD.
• Does Hermes have an app?
  The Hermes app, which is available on both iOS and Android platforms, allows users to track and/or divert their parcels in real time via their smartphones, as well as receive notifications on the current progress of their deliveries.
• How do I check my Hermes parcel?
  You can track a parcel you're returning in the same way as one you're receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you're returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.
• How does the Hermes app work?
  This app provides tracking information for parcels from major retailers, delivered to you by Hermes. Additionally, the app will send notifications to your phone at key stages until your parcel is delivered to you.
• Can you track a Hermes parcel live?
  You can get Hermes parcel tracking directly via the company's website, however, you will need to log in and enter various information required by the company to offer Hermes tracking for a parcel, including but not limited to the Air Way Bill (AWB) number, some of your personal details, details about the package and ...