La Poste PRO – Envoi et suivi

Whether you are traders, craftsmen or in the liberal and legal professions, La Poste supports all professionals with the La Poste Pro mobile application.
La Poste Pro simplifies the life of professionals by helping them in their management of postal items, whatever their activity.

📩 Go to our online store

Thanks to the online store, benefit from all the products of La Poste for professionals from your mobile and also take advantage of the news of our new products that will make your life easier:
No need to go to the post office anymore, some stamps are available for purchase online. The online store will allow you to meet your needs.

As in the Pro area of ​​your usual post office, you can:

- Make purchases of envelopes, pre-franked or non-Colissimo or Chronopost packaging
- Buy tracking stickers individually, in booklets or in batches
- Proceed to postage online for professionals
- Receive your orders at the office or at home within 48 hours with Colissimo delivery
- Benefit from free delivery in mainland France
- Access all your purchase history and your old invoices in order to order more quickly next time
- Carry out a mail transfer when your company moves to France

📱 Manage your shipments directly from your mobile

Optimize your time thanks to the La Poste Pro application by managing your mailings, parcels and monitoring their good reception at the recipient.
Direct access to parcel delivery tracking (Colissimo and Chronopost), registered mail and letter tracking on your Smartphone.

📍 Location of your deliveries at your fingertips

Thanks to the application available on your Smartphone, you can locate the post offices around you in order to optimize your travels and manage your shipments quickly.
Discover the post offices hosting professional areas and add them to your favourites.
Easily organize your withdrawals with the collection points closest to your company to receive your parcels (Colissimo and Chronopost) and access their mail delivery information (contact details, addresses, contacts, location).
Locate the drop-off points in order to be able to send parcels or mail anywhere in France, even during your business trips!
The location also allows you to find the mailbox closest to you in order to slip a letter or an invoice there.

👤 Browse your application without identification!

Without identifying yourself with your Pro account, you can easily and quickly access most of the features of the La Poste Pro application.
Thus, the application is available to all users who wish to discover our products.

Contact and complaints

Close to our customers and professional allies, we want to facilitate our exchanges and manage your complaints in real time.
• Customer service contact (telephone, email, mail and chat) to manage your shipments and answer your questions
• Help form for Pros with FAQ
• From your orders, access to a personalized complaint form integrated into the application
• Service adapted to the deaf and hard of hearing
• Satisfied or refunded service
• Payment of your shipments by credit card or PayPal

Downloading La Poste Pro is the assurance of downloading the app of the largest postal service operator and taking full advantage of a totally French application!