Mi Tigo App

My Tigo App: It is the new renewed experience for Tigo clients in prepaid, postpaid and home mobile services. In My Tigo App we are available 24/7 for you, without lines, or complications from wherever you are, the best thing is that you can use it even when you do not have a data balance.

Prepaid customer benefits in each section:
• Consumption: Check the balances of data, minutes and SMS, as well as the details of the movements of your line
• Balances: Check your balance in money from recharges and Tigo Te Presta balances that include the debt and the available loan quota.
• Services: Check and cancel your package subscriptions. Add or remove your credit cards. Lock your equipment for theft or loss.
• Shopping:
• Redeem your gift vouchers
• Choose your favorite data, minute and SMS packages. You can buy for your line or buy packages from other Tigo lines.
• Recharge your line and also other Tigo lines.
• You have multiple payment methods: Bancolombia, Nequi, Credit card, Debit card and Tigo Te Presta.

Postpaid customer benefits:
• Invoice: Check and download your invoice, you can also affiliate your card to make automatic payments
• Consumption: Check the data resources, minutes and SMS, as well as the consumption of your line
• Services: your plan information at hand, Purchase Premium Services, Contract or activate Amazon Video, Amazon Music and Deezer.

Home clients benefits:
• You can download and pay your invoice
• Know the details of your plan
• Change the name and password of your WiFi

What's new:
• Enter easily, safely and as you wish: fingerprint, email, Phone and facial recognition.
• Stay informed from the notification bell of our promotions and news.