RM Remote Support

ERA Oversense is a free and very easy-to-use App for remote assistance wherever you are.
With ERA Oversense you can receive assistance from multiple experts at the same time and interact in augmented reality both by highlighting the problem and by receiving documents, videos and photos in support of videoconferencing assistance.
How to use ERA Oversense
- Install ERA Oversense for free on your smartphone or tablet
- Call the company you want to receive assistance from to get the access code for the connection.
The app is very simple: you frame the area subject to the intervention and draw on the details that must be highlighted for the purpose of the intervention. The back office provides videoconferencing assistance and sends contributions in augmented reality, simultaneously involving other technicians if necessary to solve the problem. And much more…

Augmented Reality remote assistance app.
ERA Oversense is a free and very simple to use App for remote assistance wherever you are.
ERA Oversense gives you assistance from multiple experts at the same time and interacts in augmented reality both by highlighting the problem and by receiving documents, videos and photos in support of videoconferencing assistance.
How to use ERA Oversense
- Install ERA Oversense for free on your smartphone or tablet
- Call the company from which you want to receive assistance to obtain the connection access code.
The app is very simple: you can frame the area of ​​the intervention and draw to highlight details. The back office provides videoconferencing assistance and sends contributions in augmented reality, recording the session and involving other technicians, if necessary, to solve the problem. And much more ...