RSA Support
ID: com.sightcall.rsasupport
-
Version:
Varies with device
-
Update on:
2023-01-23
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Warranty safe installation, no addition ads or malware
The description of RSA Support
The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your Android device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
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RSA Support Varies with device APK for Android Varies with device+
Version | Varies with device for Android Varies with device+ |
Update on | 2023-01-23 |
Installs | 500++ |
File size | 10.636.387 bytes |
Permissions | view permissions |
What's new |
Features: Geolocation - Elevation data are now retrieved to be collected in case and call reports Security - Improvement for SSL mode Bugfix: - Fixed: various bug fixes in Case reports and Co-Browsing - Fixed: in some situations, app crashes after initiating a call |
Versions history:
- 1. LATEST. RSA Support Varies with device APK (2023-01-23, 10 MB)
- 2. RSA Support Varies with device APK (2021-05-03, 5 MB)
- 3. RSA Support 1.2.0 APK (2021-04-16, 5 MB)
- 4. RSA Support 1.1.2 APK (2021-02-15, 5 MB)
- 5. RSA Support 1.1.1 APK (2020-11-06, 4 MB)
- 6. RSA Support 1.0.4 APK (2019-08-21, 6 MB)
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