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ID: com.rsupport.rs.activity.rsupport.aas2

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The description of Smart Tutor for SAMSUNG Mobile


Description

Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
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  • Category

    Tools
  • Get it on:

    Go Google Play com.rsupport.rs.activity.rsupport.aas2
  • Requirements:

    Android Varies with device+

Smart Tutor for SAMSUNG Mobile Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2022-07-16
Installs 100.000.000++
File size 15.050.062 bytes
Permissions view permissions
What's new • Overall stability of functions improved.

FAQs

  • Smart Tutor is a tool provided by Samsung by which the customers Smartphones can be remotely handled by the Technical Expert. The Technical Experts can look up / control the customers Smartphones screen sitting at a remote location and can troubleshoot the issues in the customer phone.
  • Smart Tutor Installation & Usage :
    • Donwload and install Smart Tutor app from Galaxy Apps or PlayStore.
    • Make a phone call to Samsung Careline.
    • Launch Smart Tutor app.
    • Select country or region.
    • Agree to terms and condition.
    • Enter 6- digit connection code provided by tech expert.
    • Select Done.
  • Yes, the Samsung remote management system uses a secure connection between your Smartphone and our server. All information is stored on Samsungs servers and no third party company has access to this information. No unwanted information can be sent to your Smartphone or any malicious programs.
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Versions history:

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