Tawakkalna (Covid-19 KSA)

FAQs

• Is Tawakkalna a app?
  Tawakkalna (Covid-19 KSA) is an app from the Saudi Arabian government aimed at quelling the spread of Covid-19.
• Why Tawakkalna app is not working?
  Please check your wifi / mobile data connection and verify that it is working properly. It may be down and stopping you from updating the Tawakkalna (Covid-19 KSA) app. Confirm that you have enough storage space in your phone to download updates.
• How do I log into Tawakkalna app?
  
  

  • Log in Absher.
  • Click on individuals.
  • go to my services then services then general services.
  • Click on Register A Mobile Number for Tawakkalna.
  • Fill in the three main fields (ID/Iqama number, date of birth and mobile number)
• What is the use of Tawakkalna app?
  The Tawakkalna app was originally conceived to support the government of Saudi Arabia's efforts in combating the spread of the coronavirus by facilitating the electronic issuance of movement permits during the curfew period.
• What is the Tawakkalna app for?
  Tawakkalna is the official Covid-19 application in the Kingdom of Saudi Arabia to prevent the spread of the Covid-19 virus and is developed by the Saudi Data and Artificial Intelligence Authority (SDAIA).
• Can I download Tawakkalna app?
  Yes, it is possible to download the Tawakkalna app on a devide that has a different mobile number, or even without a mobile number, provided that the verification code is entered which will reach the registered mobile number.
• How do I use Tawakkalna app for visitors?
  For visitors
  

  • Download the app.
  • Register a new user and enter the required information.
  • Fill in your personal information, which includes passport number, phone number, date of birth and nationality.
  • You will receive a verification code via SMS. Input the verification code.
  • Create a password of 8 or more characters.
• Can I register Tawakkalna without Absher?
  You can register yourself or your dependents with Tawakkalna with or without Absher as well as verify or change their mobile number.
• Is Tawakkalna required in airport?
  Guests traveling from Saudi Arabia's airports must present the Tawakkalna App, which shows the state of health, as this will be a condition for entering Saudi Arabia's airports, issuing boarding passes, and boarding the aircraft, according to the rules and regulations of the General Authority of Civil Aviation.
• Who needs Tawakkalna?
  Tawakkalna helps individuals, security, health and private entities, that are exempted from the curfew, to automatize all transactions between relevant parties in order to mitigate the health, economic and social impacts that may result from the implementation of policies taken to eliminate the spread of Covid-19.