Total Quality Management Again

This Assessment measures an organization's operation management level in the era of smartization according to the spirit of TQM Again. The Assessment results are intended to assist organizations to achieve comprehensive operational excellence and master the applications needed in response to future smart trends. The Assessment has 4 aspects ("Executive Leadership," "Customer Orientation," "Full Participation," and "Continuous Improvement") and 16 questions. The self-assessment provides the organization with the best transformation, upgrade direction, and path reference for achieving "TQM" and creates the best management quality benchmark for sustainable organization operation through steady, clear, and efficient steps.