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4.2/5 - 81.778 votes

ID: ca.virginmobile.myaccount.virginmobile

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  • Version:

    Varies with device

  • Update on:

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The description of Virgin Plus My Account

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
- New! Change your monthly plan right in the app.
- Check your account balance, view, download, print and pay your bill.
- Easily manage your travel usage.
- View your wireless and Internet usage.
- Add and remove add-ons (including Travel Passes for roaming).
- Check out your plan details. Find support from anywhere in the app.

Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at

Learn more about app permissions:
For app support or troubleshooting, please contact: [email protected]
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Virgin Plus My Account Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2023-03-25
Installs 5.000.000++
File size 35.397.749 bytes
Permissions view permissions
What's new We've fixed bugs and made improvements to make your experience better.


  • You can view and manage your Virgin Mobile bill online by signing in to Your Account. If you have not registered for Your Account yet, you can do so from the sign in page. Once signed in, navigate to the Billing tab along the top of the page.
  • If you are still unable to log into your account, please try the following: Go to Your Account and click on forgotten your email address and password and complete the instructions. If it shows it doesn't recognise your account, don't worry-go to the next step. Next, on Your Account, click on register now and complete.
  • The app does everything the previous Virgin Media app and Virgin Mobile app did but now, customers can manage all their accounts – for mobile, broadband, TV and home phone – in one handy place. ... The new app works on iPhone iOS 11 and up and Android 6 and up.
  • My Account app
    • Download and open the My Account app.
    • Hit Pay Now.
    • Enter the Amount you want to pay.
    • Hit Select a method of payment.
    • Select a saved credit card (you have to be logged in) or enter relevant CC info.
    • Review and submit.
  • Visit your app store and search for "Virgin Mobile My Account" for the balance app. Text Balance to 789789. Call 789 and press option '1' for your remaining allowances. Or check it on a computer by visiting Your Account.
  • How to register a Virgin Mobile account
    • Visit the Your Account registration page.
    • Enter your mobile number and select Continue.
    • Enter the code we just sent to your mobile (keep in mind, the code's case sensitive)
    • Confirm your details and answer the security question.
    • Enter your email address and create a new password.
  • The My Virgin Media app lets you stay on top of your broadband, TV, home phone and mobile accounts, all in one place, wherever and whenever you'd like.
  • But we're not stopping there… The app is available for free on both Android (Android 6.0 or above) and iOS devices (iOS 11 or above). Click here to download the My Virgin Media App now.
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