ZAVA: Video call with a doctor

Speak to one of our partner doctors by video with our easy app. It’s just like your local practice but online. That means no crowded waiting rooms or risk of getting sick while you wait. Our service is available 365 days a year.

With our app, you can:
book a medical appointment with your preferred time and doctor
get a private digital sick note, to share directly with your employer
transfer your digital prescription to either an online pharmacy who can deliver your medication to you, or to your local pharmacy where you can collect this

Download the ZAVA app and speak to a doctor today.


Common treatments and conditions
Our doctors can diagnose, treat, and give advice about many conditions that don’t require a physical examination.

These include:

flus and infections including summer flu
digestive disorders
diabetes
depression
sleeping disorders
skin problems such as eczema, rashes, and acne

Plus many more.

Our partner doctors can also advise you about Digital Health Applications (DiGA) and provide a doctor’s letter to prescribe these to you.

As an online practice, consultations are 100% confidential with a secure, encrypted video connection. Anything you discuss with your doctor stays between you and them.


Prescription and medication
Our partner doctors can prescribe medication to you, if this is suitable. You can redeem your e-prescription directly in the app.

Choose either:
pharmacy collection: collect your medication from your local pharmacy on the same day
home delivery: get your medication sent directly to you within 1 to 2 working days, free of charge

Alternatively, your doctor can send your prescription to you by post, or they can fax it to your chosen pharmacy.


Any questions?
Our Customer Support team is here for you, Monday to Friday from 9am to 6.30pm.

You can:
call us on +49 (0)40 874069-57
email us at [email protected]


About ZAVA
With over 6 million consultations and treatments, ZAVA is the leading provider of telemedical services for patients in Germany and Europe. Get quick, expert advice and treatment from experienced doctors, remotely. In addition to video consultations with our doctors, we offer more than 35 treatments via our online medical questionnaires.

Want to learn more about ZAVA? Visit our website at zavamed.com/de.