بوابة شكاوي المواطنين - مصر

The government complaints system is a modern interface for the government expressing its firm desire to achieve direct communication with the Egyptian citizen through the means available through ICT to alleviate the suffering and in order to improve the level of services provided to him.
It is through this mechanism, which is working to resolve complaints that citizens may face and seek to combat corruption, and to ensure that it obtains its fair rights through citizens' communication and to report their complaints through application at any time and to attach documents if found and found and follow up the complaint, mechanism .


President Abdul Fattah al-Sisi issued Decree No. 314 of 2017 on the unified government complaints system. Prime Minister Sherif Ismail issued Decree No. 1855 of 2017 on the unified complaints system and the reorganization of citizens service offices.

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