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Meritz Fire & Marine Sales Support Mobile
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This application contains functions for the Meritz Fire & Marine sales family.
As this is an in-house application, please understand that access to those not related to the work is restricted.


※ The main functions for the person in charge are:

1. Customer Management
2. Guarantee analysis
3. Subscription management
4. Contract management
5. Payment management
6. Compensation inquiry
7. Provision of other services

[Merits Fire & Marine Sales Support Mobile App Access Permission Items and Reasons for Need]

Meritz Fire & Marine provides information on items necessary for service use and requests access rights in accordance with the Information and Communications Network Act.
If you do not agree, you may be restricted from using the app service.

1. Required access rights
- Phone permission: call function
- Storage space permission: File attachment and attachment inquiry function
- Camera permission: Photo taking function when attaching a file



[Etc]

-If the app is forged or rooted, it cannot be used normally.

※ Supported devices
1. Android 4.4 (KitKat) or higher version
2. Devices capable of using 3G/4G/5G networks

[What to do if the app installation/update fails]

1. If an error message appears
1) Run smartphone settings > Applications > Select 'Google Play Store'
2) Click the 'Delete Data' button in the 'Storage' menu
3) After turning off the power of the smartphone, restart it and proceed with installing the 'Sales Support Mobile' app

2.If the standby state continues
1) Select your account on the main screen of 'Google Play Store'
2) Go to Update tab in My Apps/Games menu
3) 'Stop' all items waiting for update and proceed with installing the 'Sales Support Mobile' app

3. If the message to update is continuously displayed
1) Run smartphone settings > Applications > Select 'Google Play Store'
2) Click the 'Delete Data' button in the 'Storage' menu
3) After turning off the power of the smartphone, restart it and proceed with installing the 'Sales Support Mobile' app