スマホ故障診断

■ Main features
(1) If you have a symptom that you think is a failure, you can select up to three symptoms and diagnose the presence or absence of a failure.
Even when there is no communication status / GPS / sensor, etc., the presence or absence of failure is automatically diagnosed.
If you have 4 or more symptoms that you think "is it a malfunction?", Please try again from the home screen of the app.
You can select up to three symptoms at one time, but you can do it as many times as you like for free.
(2) Based on the diagnosis result, we will guide you to improvement proposals, repairs / replacements / model changes, etc.
③ Anyone can easily use it with an easy-to-understand UI.

■ Diagnostic items
・ Various sensors (illuminance, gyroscope, acceleration, magnetism, barometric pressure, temperature, relative humidity, fingerprint)
・ Battery, charging
・ Mobile network connection, UIM card
・ Wi-Fi, tethering, Bluetooth, GPS, NFC chipset
・ Internal storage, reading and writing of SD card
・ Screen related (touch screen, display)
・ Call-related (incoming / outgoing calls, speakers, earpieces)
・ Earphone jack, earphone, microphone
·vibrator
・ Various buttons (power, volume, home, back)
・ Out-camera (photos, videos), in-camera (photos, videos)
·flash

■ Target model
This model is listed in the URL below and is being accepted for repair by DOCOMO.
https://www.nttdocomo.co.jp/service/diagnostics_online/compatible_model.html

■ Notes
-Supported OS is Android 5.1 or higher.
･ Packet communication charges apply for downloading and updating this software.
・ Confirmation of operation procedure, update confirmation and update implementation of application, implementation of diagnosis accompanied by communication,
Alternatively, packet communication charges will be incurred when using this application with a version check.
・ If this application is not the latest, or if the software has been modified
It cannot be used if it is not a target model.
・ Some diagnostic items may not be available depending on the model.

App details such as usage:
https://www.nttdocomo.co.jp/service/diagnostics_online/

inquiry:
https://www.nttdocomo.co.jp/support/inquiry/

* Please send a blank email to the inquiry email address in the developer information.
We will send you the URL to the inquiry form by automatic response.