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  • Version:

    Varies with device

  • Update on:

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The description of Service NSW

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
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  • Category

  • Get it on:

    Go Google Play
  • Requirements:

    Android Varies with device+

Service NSW Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2023-03-07
Installs 1.000.000++
File size 96.772.391 bytes
Permissions view permissions
What's new Thanks for using the Service NSW mobile app!
We used your feedback to fix some bugs and improve the app.


  • Use the Service NSW webform or download the app To use the Service NSW webform, tap the button and add your name, number and details of any dependents. If you would like to install the Service NSW app it will take a few minutes to set up. Download the Service NSW app.
  • The app can be downloaded easily by searching COVIDSafe in your app store or by visiting for more information.
  • MyServiceNSW Account. Connect online with NSW Government services, quickly and securely....If you have forgotten your password:
    • Go to Log in.
    • Enter your email.
    • Select “I forgot my password”.
    • You can choose to log in with a one-time code or reset your password.
    • Follow the steps.
  • Point the camera at the QR code Position the camera so that the QR code is centred in your screen. Hold the camera in front of the QR code for a moment so it can focus and recognise the QR code. tap the QR code image on your screen.
  • How to update personal details
    • Go to the Personal details page in your account. Note: You'll be prompted to log in or create an account.
    • Select the details you'd like to add or update.
    • Save your changes.
  • The Service NSW app works best on phones that are kept updated with the latest operating systems. Lower versions of operating systems may no longer be supported. If you're having trouble downloading and installing the app, try updating your phone software.
  • A myGov account gives you secure access to services online using one username and password. Services able to be linked using your myGov account include: Medicare. Centrelink.
  • Open the Service NSW App on your mobile phone and follow the COVID Safe Check-in prompts. Hover your phone camera over the QR code until your check-in is confirmed. Show a staff member that you have checked in. Your information will be kept for 28 days and will only released by Service NSW for official contact tracing.
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