myPLDT Smart

FAQs

• How can I check my PLDT home WiFi balance?
  You can also easily track your data balance by just going to the Prepaid Home Wifi dashboard through these easy steps: (1) connect to PLDT Home Prepaid Wifi; (2) visit pldthome.com/homewifiload; and (3) Click view balance.
• How can I register my PLDT Smart App?
• What is myPLDT smart?
  Manage all your accounts in PLDT, Smart, TnT, and Sun with myPLDT Smart – your one-stop app! Monitor your data-usage in real-time, check your balance and pay bills, discover new exciting offers and customize your plan with just a few taps.
• What is PLDT app?
  myHome is a convenient and secure way to manage your PLDT accounts online. You can enjoy the following services with your myHome ID: Purchase fun family entertainment and charge it directly to your PLDT bill.
• How do I login to myPLDT Smart app?
  How do I register and link my account to myPLDT Smart app?
  

  • Tap Register.
  • Enter your email address or mobile number.
  • Select PLDT to link your account.
  • For Landline with Fibr/DSL accounts, enter your account number.
  • Wait for the One-Time PIN which will be sent to your registered email address or mobile number.
• How can I check my PLDT home Wi-Fi balance?
  You can access the dashboard by visiting www.pldthome.com/homewifiload while connected to your Home Wifi network. Another way to monitor your usage is through the myPLDT Smart App, which can be downloaded via the Google Play Store and Apple App Store.
• What is PLDT Smart app?
  Manage all your accounts in PLDT, Smart, TnT, and Sun with myPLDT Smart – your one-stop app! Monitor your data-usage in real-time, check your balance and pay bills, discover new exciting offers and customize your plan with just a few taps.
• How do I get to PLDT dashboard?
  To access the web-based user interface of your PLDT router, type 192.168. 1.1 (the most commonly used IP address for PLDT routers) into the address bar of your web browser. The adminpldt login and password for your PLDT router are the defaults.
• What is myPLDT Smart app?
  Manage all your accounts in PLDT, Smart, TnT, and Sun with myPLDT Smart – your one-stop app! Monitor your data-usage in real-time, check your balance and pay bills, discover new exciting offers and customize your plan with just a few taps.
• How can I register myPLDT Smart app?
  How do I register and link my account to myPLDT Smart app?
  

  • Tap Register.
  • Enter your email address or mobile number.
  • Select PLDT to link your account.
  • For Landline with Fibr/DSL accounts, enter your account number.
  • Wait for the One-Time PIN which will be sent to your registered email address or mobile number.
• How do I change my Smart PLDT Wi-Fi password?
  Step 1: Go to www.smartbrosettings.net. Step 2: Enter the default password, "smartbro" to login. Step 3: You will be asked to change your default password for the Smart Dashboard Web UI. Enter your new password and click Apply.
• How do I access PLDT home Wi-Fi dashboard?
  You can access the dashboard by visiting www.pldthome.com/homewifiload while connected to your Home Wifi network. Another way to monitor your usage is through the myPLDT Smart App, which can be downloaded via the Google Play Store and Apple App Store.