LAVAZZA INDIA

Mobile Interface of BANA designed for Field Force of Lavazza India.

With this App the Field Force get connected online to get the relevant information about the customers and Machine and Service requests. The key objective is to facilitate the field force to serve the customer quickly and minimize the Machine down time and increase the productivity.

Following Functionality available;

Dashboard
My Customer info
Location info
Call info
Service Calls for;
Breakdown
Preventive
Periodic
Service
Calls Received
Calls Allocated
Calls Accepted
Calls Completed
Observation
Action Taken
Machine Spares used
Machine Spares Returned
Call Start Time
Call Completed Time
Call Completion Status