GCTP Citizen Services

Scope of Citizen Services App

• Facilitates Chennai citizens to support GCTP
• Acts as a platform for citizens to click pictures, shoot videos on any road-side incidents and to upload the same
• To notify such incidents to GCTP for immediate & corrective action
• Supports digital payments for penalty clauses

How does it empower GCTP

• 24 x 7 Public Service
• Understand Public Complaints & Suggestion / Offence
• To take corrective actions depending on Grief and suggestions
• Assign Tickets anywhere any time
• Attend issues based on priority
• Respective authorities can view and make corrective action plan on the complaints / suggestions received ( 24 x 7 )
• Can have a complete grip on the happenings in and around Chennai City.