VisualSupport - RemoteCall
ID: com.rsupport.rtc.rsup
-
Versi: kapan:
Varies with device
-
Perbarui pada:
2022-11-18
Unduh APK sekarang
Garansi pemasangan aman, tidak ada iklan tambahan atau malware
Deskripsi dari VisualSupport - RemoteCall
Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended Android OS : 4.0 ~ 11.0
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended Android OS : 4.0 ~ 11.0
Menampilkan lebih banyak
VisualSupport - RemoteCall Varies with device APK untuk Android Varies with device+
Versi: kapan | Varies with device untuk Android Varies with device+ |
Perbarui pada | 2022-11-18 |
Menginstal | 10.000++ |
Ukuran file | 28.145.516 bytes |
Izin | izin lihat |
Apa yang baru | 212 (7.0.3.212): August 9, 2021 |
Riwayat versi:
- 1. LATEST. VisualSupport - RemoteCall Varies with device APK (2022-11-18, 27 MB)
- 2. VisualSupport - RemoteCall Varies with device APK (2022-06-21, 27 MB)
- 3. VisualSupport - RemoteCall 7.1.0.225 APK (2022-04-13, 27 MB)
- 4. VisualSupport - RemoteCall 7.0.4.221 APK (2022-01-12, 23 MB)
- 5. VisualSupport - RemoteCall 7.0.3.212 APK (2021-10-21, 23 MB)
- 6. VisualSupport - RemoteCall 7.0.2.211 APK (2021-05-24, 23 MB)
- 7. VisualSupport - RemoteCall 7.0.1.11(Build209) APK (2021-03-23, 23 MB)
- 8. VisualSupport - RemoteCall 7.0.1.7(Build205) APK (2021-01-06, 23 MB)
- 9. VisualSupport - RemoteCall 7.0.1.1(Build199) APK (2020-10-28, 23 MB)
- 10. VisualSupport - RemoteCall 6.0.27.5(Build197) APK (2020-04-17, 23 MB)
- 11. VisualSupport - RemoteCall 6.0.22.1(Build187) APK (2018-10-30, 19 MB)
- 12. VisualSupport - RemoteCall 6.0.21.3(Build186) APK (2018-08-08, 19 MB)
- 13. VisualSupport - RemoteCall 6.0.20.3(Build183) APK (2018-06-04, 19 MB)
- 14. VisualSupport - RemoteCall 6.0.17.9(Build171) APK (2017-08-31, 17 MB)
- 15. VisualSupport - RemoteCall 6.0.14.2(Build162) APK (2017-01-25, 19 MB)
- 16. VisualSupport - RemoteCall 6.0.13.2(Build160) APK (2016-11-04, 19 MB)
- 17. VisualSupport - RemoteCall 3.0.70(Build157) APK (2016-10-31, 19 MB)
- 18. VisualSupport - RemoteCall 3.0.68(Build154) APK (2016-06-07, 18 MB)
- 19. VisualSupport - RemoteCall 3.0.53(Build APK (2015-10-05, 12 MB)
- 20. VisualSupport - RemoteCall 3.0.49(Build APK (2015-08-03, 12 MB)
- 21. VisualSupport - RemoteCall 3.0.37(Build APK (2015-06-13, 7 MB)
- 22. VisualSupport - RemoteCall 2.0.1.7(Build APK (2015-01-01, 4 MB)
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