LiVe Gestión de incidencias

LiVe GESTION: The incident management app for companies and freelancers dedicated to maintenance, cleaning or other services: gardening, transport, technical support, repairs, cranes, installation of industrial machines and equipment, waste collection, plumbing, installers, etc.

Given its compatibility with the Green Line platform, contractors, municipal technicians and service companies that work for City Councils can instantly manage the incidents reported by citizens.

You can create your tasks, assign them and solve them intuitively, easily and effectively.

The new notices are communicated in real time to the operators and responsible according to the type of incident, simplifying the work processes and saving management and costs, avoiding delays and improving the level of service.

The app allows you to see the incidents both on a map and in a list where they can be filtered by different criteria. The incident file has multiple functionalities, such as seeing all the information related to it (full description, type, photo, geolocation ...), attach files and photos, see the traceability in the resolution of the incident, notify any responsible, assign an item of inventory, mark as revised, change your priority, get to the place through GPS navigation ... Everything from your own mobile.

With LiVe Management you can:

ACHIEVE A MORE AGILE AND EFFECTIVE MANAGEMENT
- Solve incidents comfortably on the public road from the mobile device
- Receive notifications of new incidents in the mobile, being able to estimate its seriousness
- Assign responsibility and priorities of the incident at the moment
- Send alerts

HAVE ALL THE CONTROL IN THE PALM OF YOUR HAND
- Consult and manage the status of the incident at any time and place
- Add the incidence from the public road assigning priorities and responsible

MANAGE THE LOCATION OF YOUR STAFF
- See the geolocation of the personnel in real time
- Assign incidents to the nearest operator

MANAGE THE INVENTORY AND FACILITIES
- Create and manage inventory from public roads
- Assign incidents to inventory items

The LiVe Gestion platform also includes an Intranet that allows you to obtain reports, consult all the information in a centralized manner, as well as perform any other operation available in the app, in addition to other functionalities.