Surabi

It is an food delivery system here we use customer app to receive food order from customer and process are described below

Step 1. Placing an order
The customer downloads and installs the surabi app on his smartphone. Then, he opens the app, selects the restaurant he wants to order from, browses through the menu to select the food items and quantity, and adds them to the cart.
After selecting the order, the customer makes the payment, upon which the order is placed. He can then start tracking the order status.

Step 2: Order management by restaurant
As soon as an order is placed via the surabi app, a notification for the same is sent to the particular restaurant on its dedicated app. The restaurant has the option to accept or reject the order. Upon acceptance, the order is processed by the cooking staff and a bill for the same is printed automatically. Once the restaurant staff confirms an order, a notification to the nearest delivery person is sent automatically, who then arrives at the restaurant to pick the food.

Step 3: Delivery by the driver
A surabi driver or delivery person who receives the notification from the restaurant app can see the restaurant location in the driver app and use the map to reach the restaurant. He then waits for the food to be prepared. Once the order is prepared, the driver picks the order and travels to the customer’s location, using the navigation in the app, to deliver the food.
Customers can track the live order status, check the delivery person’s location and estimated time of arrival in his app.

Step 4: Delivery and Feedback
Food is delivered to the customer, and the order status changes to ‘delivered’. The customer can review/rate the order and delivery person in the app.
So, I hope you now understand how food delivery apps work and are ready to start using the surabi app to accept & deliver food orders online for your restaurant in British Columbia.