VisualSupport(Bouygues)
ID: com.rsupport.rtc.bouygues
-
Phiên bản:
Varies with device
-
Cập nhật:
2019-11-15
Tải file APK ngay
Đảm bảo cài đặt an toàn, không thêm quảng cáo hay phần mềm độc hại
Mô tả của VisualSupport(Bouygues)
Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
Xem thêm
-
Yêu cầu:
Android Varies with device+
VisualSupport(Bouygues) Varies with device APK cho Android Varies with device+
Phiên bản | Varies with device cho Android Varies with device+ |
Cập nhật | 2019-11-15 |
Lượt tải | 1.000++ |
Kích thước tập tin | 3.973.177 bytes |
Quyền | xem các quyền |
Cập nhật mới | v5.4.3.5(Build 88) : Jan 9, 2019 |
Phiên bản cũ hơn:
- 1. LATEST. VisualSupport(Bouygues) Varies with device APK (2019-11-15, 4 MB)
- 2. VisualSupport(Bouygues) 5.4.3.4(Build87) APK (2017-02-09, 4 MB)
Xem thêm
Tương tự "VisualSupport(Bouygues)"
Được yêu thích
Xem thêm