EnergyAustralia

The EnergyAustralia app empowers you to take control of your electricity and gas accounts. Using the same login as EnergyAustralia’s ‘My Account’ portal, you’ll easily manage your payments and personal details, while monitoring your energy usage to help keep your bills down.

MANAGE BILLS AND PAYMENTS 
- View your current bill, payment details, amount due and any discounts you receive. 
- View your billing and payment history.
- Easily and securely pay your bills. 
- Set up and manage your direct debit. 
- Request a payment extension on your bill, if eligible.
- See if you could save money on another energy plan.
- Choose to receive a push notification when your latest bill arrives.

MONITOR ELECTRICITY USAGE 
- If you’re an electricity customer with a smart meter, you can monitor your energy consumption at a glance with the customisable usage graph. 
- View your gas and electricity usage history. 
- If you're a solar customer, you can see how much electricity you sold back to the grid.
- Overlay temperature data. 
- See how your electricity usage patterns compare to the same time last year.

ACTIVITY FEED
- See a timeline of all your digital interactions with EnergyAustralia
- See when you received or paid a bill, direct debit or instalment
- See when and how you updated any of your account details
Know when you're overdue
- Know when you updated your credit card
- Find out about upcoming rate changes or any other relevant announcements 

MANAGE ACCOUNT DETAILS 
- No need to call us to update your details. 
- Easily edit contact and account details. 
- Choose to offset 100% of your carbon emissions generated by your household energy usage.
- Update billing preferences.

FEEDBACK 
The EnergyAustralia app will continue to grow, change, improve and adapt. That’s why we value your feedback. If you have any suggestions for new features or improvements, or would like to report a problem, please email us at [email protected]. Or you can complete the Feedback Survey found in ‘Feedback’ at the bottom of the overview page.