Zurich HK Insurance and Claims

“Zurich HK” places the services and information you need at your fingertips: from instant purchase of insurance to claims submission to smart tips for emergencies, all are readily available through this app.
Check out Zurich HK’s products
Browse Zurich HK’s full range of GI individuals products by category, including medical insurance, personal accident insurance, travel insurance, motor insurance and home insurance an domestic helper insurance.

Instant buy
Buy insurance instantly in the app, including our most popular products Get “Z” Go travel insurance plan, HomeChoice insurance plan and PAMultiple personal accident insurance plan.

Claims submission and more
Make claims and receive attentive services for the following categories:
Individual Medical Insurance
• Direct claim submission for Hospital Cash and Surgical Cash
• “Find a Doctor” function
Travel Insurance
• Direct claim submissions for luggage damage or delay, clinical expense, travel delay, etc.
• In-app travel emergency hotline
Motor Insurance
• Location service of nearby garages that provide cashless windshield repair
• Action depiction tool for traffic accident scene for a more efficient claims approval process
Domestic Helper Insurance
• Direct claim submission for outpatient benefit for domestic helper
Home Insurance
• Direct claim submission for repair-related expenses, including electricians, plumbers, locksmiths and etc.
• In-app home emergency hotline

Smart tips for emergencies
Get our tips on how to handle emergencies and prepare for insurance claims.
News and offers
Learn about Zurich HK’s latest news and promotions with a few clicks.
For enquiries, please call the Zurich Customer Service Hotline at +852 2968 2288 or e-mail us at [email protected].