서울 스마트 불편신고

By using the ‘Seoul Smart Complaint Report’ app provided by Seoul Metropolitan Government, you can report various inconveniences that citizens feel in life anytime, anywhere with a smartphone. Reported complaints are received at the ‘120 Dasan Call Center’ in Seoul and dealt with promptly by the relevant department. You can also check the processing process and results with the ‘Seoul Smart Complaint Report’ app.

[main function]
1. Inconvenience report: Report all living inconveniences such as traffic, environment, road maintenance, and facilities
- Report location display function on the map
- Field photo attachment function
- Reporter name and phone number storage function
2. Inquiry of processing results
- View my complaint processing results
- Function to view detailed report contents and view processing results

[Precautions]
1. When reporting complaints, the location selection function uses 3G/4G, WiFi (wireless LAN), and GPS information to check the location, and errors may occur depending on the surrounding environment, such as large buildings and indoors, GPS not equipped, wireless network If positioning is not possible using , the accuracy may be very low.
2. The Seoul Smart Complaints Report accepts and processes complaints only for facilities managed by Seoul Metropolitan Government or delegated office work.

[Inquiry Phone]
02-2133-2857